Hippo E-Learning Program (Hippo School) (together with its subsidiaries, affiliates, officers and directors, as applicable (each individually, or collectively “Hippo E-Learning Program (Hippo School)”, “Company”, “we” or “us”)) is a regional mobile ed-tech company that provides its users (“Students”) with an E-Learning platform for the purpose of delivering video lectures to individuals (“user(s)”) who download, use or otherwise interact with our app, site or our services (“Digital Assets”), as defined below (collectively, “Video Content“).
Hippo E-Learning Program (Hippo School) respects your right to privacy and designed in this privacy policy (“Privacy Policy”) to explain to you its data collection, processing and retention practices. This Privacy Policy will set forth our privacy practices with regards to:
Information We Collect
- Information we collect from visitors of our website available at:hippo.school (“Site”) and our Android Mobile App available at Google Play Store with name Hippo E-Learning Program developed by Hippo School.
- Information we collect from users who interact with our App which are using our mobile app.
In This Privacy Policy You Will Learn About:
- Our lawful basis for data processing (as required under the EU General Data Protection Regulation “GDPR”, and applicable for European Economic Area “EEA” residents).
- Types of data we collect and why (the purpose)
- How we collect data and categories of the data source
- What are cookies and how we use them
- Sharing data with third parties
- Our data retention policy (meaning, for how long and how we retain personal information, and when we will delete the data we collect)
- How we protect data
- User choices and controls (including opt out information)
- User rights
- Changes to this Privacy Policy
- How do we transfer data internationally
- Children’s privacy online
- “Do Not Track” disclosure
- Special Jurisdictions (if you are a California resident, you should not skip this section)
- How to contact us
If you have any questions about this Privacy Policy or our privacy practices, please do not hesitate to contact us at: [email protected]
Lawful Basis
If you are a resident of any member state of the EU, EEA or UK, this section applies to you.
As required under GDPR, the lawful basis for our data collection and processing is as follows:
- When we use IP address for fraud detection and prevention, or, when we use it to detect country and language, we are based on legitimate interest.
Hippo School acts as a Processor of certain Personal Data, as defined under the GDPR, such as the data processed from our users using our Hippo E-Learning Program.
Types of Data We Collect
If you are a visitor of our Site, or our Android Mobile App available at Google Play Store with name Hippo E-Learning Program, Hippo School collects limited types of data, which can be mainly classified as follows:
- Non-Personal Data:non-identifiable or non-personal information which is not identifiable to or associated with a specific individual. This category also includes any deidentified data (defined under the California Consumer Privacy Act, “CCPA”), or irreversibly anonymous data.
- Personal Data: iindividually identifiable information, namely information that identifies an individual or may with reasonable effort lead to identifying an individual.
In the event we combine Personal Information with Non-Personal Information, the combined information will be treated as Personal Information for as long as it remains combined.
For your convenience, we have arranged the types of data we collect according to your interaction with us, meaning, the first table below will detail the data we collect from users who have downloaded our Hippo E-Learning Program app which serves our video lectures. The tables below will also explain the purpose of the data collection and how we use each type of data.
How We Collect Data
- Students’ Registration Data- If you are or wish to be our Student, when you create an account within our Mobile App named Hippo E-Learning Program (available in Google Play Store), you will be required to provide us with certain information such as: full name, email address. Further, during the registration process you will be required to create a username and password.
- Contact Information – For future events when you need to contact us for support, feedback, meeting setup or other inquiries, by sending us an email or by other means of communication you will be required to provide your mobile number, which will then need to be verified with the help of OTP.
- IP address and Technical Non-Personal Data– When you use our app, we will collect certain data such as IP address as well as technical Non-Personal Data (such as viewing and usage analytics that relate to your interaction with the app, the amount of time you spend viewing certain portions of the App, etc.).
How Do We Use It?
We will use this data for the purpose of performing our interaction with you, meaning provide the right educational services, and designate your account.
Your contact details will be used in order to send you needed information related to our services and our business engagement (e.g., send you a welcome message, notify you regarding any updates to our services, send applicable invoices, and similar notifications) and additional occasional communications and updates related to the advertising services, as well as provide you with tips related to our service, promotional and marketing emails regarding Hippo School’s tools and services. We may also use the information in order to verify your identity.
We will use this data in order to send you information related to our services and to keep you up to date regarding new services, as well as provide you with tips related to our service, promotional and marketing emails (offers, events, and discounts).
We use this data for our legitimate interests of:
- 1- Operating, providing, maintaining, protecting, managing, customizing, and improving our app and the way in which we offer it.
- 2- Enhancing your experience.
- 3- Auditing and tracking usage statistics and traffic flow.
- 4- Protecting the security of the App, as well as our and third parties’ rights (subject to applicable law requirements).
If we use third party cookies on our App we will obtain your consent.
How We Collect Data And Category Of The Data Source
We will use this data in order to send you the information related to our Services and to keep you up to date regarding new services, as well as provide you with tips related to our Service, promotional and marketing emails (offers, events and discounts).
We may collect the data detailed above in two different ways:
- Data you provide to us. When you voluntarily provide us with such data – for example, if you download our app through Google Play Store and register to our Services and create an account through our App.
- Data collected automatically. Meaning, if you are using our services through our mobile application which integrates our Services, we may use our app, Cookies, and other similar tracking technologies (as detailed below) to gather information automatically, such as your usage, IP address, and data that is made available for us via the app usage information, all as detailed in this Privacy Policy. We may also acquire information from other trusted sources to update or supplement the data that we collect automatically.
Please note that, whenever required under applicable law, we will obtain your consent prior to the collection of Personal Data, in which case, you will have the option to opt-out of personalized usage of your data.
Sharing Data With Third Parties
Generally speaking, we do not share any Personal Data collected from you with third parties or any of our partners except in the following events, and solely to the extent needed:
- If the Company reasonably believes that you have breached our terms of use, or abused your rights to use the Services, or performed any act or omission that the Company reasonably believes to be violating any applicable law, rules, or regulations.
- If the Company is required, or reasonably believes that it is required by law or law enforcement agencies to share or disclose your information.
- In any case of dispute, or legal proceeding of any kind between you and the Company or between you and other users with respect to, or in relation with, our Services.
- If the Company organizes the operation of the Services within a different framework, or through another legal structure or entity, or if the Company is acquired by, or merged into or with another entity, provided however, that those entities agree to be bound by the provisions of this Privacy Policy, with respective changes taken into consideration.
- We may disclose Personal Data to our trusted agents and service providers so that they can perform requested services on our behalf, for example for security, fraud detection, server and data storage providers, etc.
- We may share your information in order to prevent harm to the rights (including any legal rights), property (including intellectual property) or safety of us, our users, or any applicable third party.
- We may share certain identifiers and demographic data (as detailed above), including IP addresses collected by us (as detailed above) through our mobile application, for the purpose of operating and improving our business, providing the Education Services, as well as to detect fraud, security or technical issues in connection with our video content. Sharing of Personal Data for personalization purposes is performed according to the data regulation of the jurisdiction in which our Services are enabled.
Data Retention Policy
The table below details our data retention practices – meaning, when we will delete data we collect and process:
| Data Sets | Retention Period |
|---|---|
| Online Identifiers / Demographics | Deleted immediately following the completion of use according to the purpose. Save for exemptions, those are being deleted within 7 days. |
| Contact Details | Kept for the period you choose to use our services, deleted immediately following the cancellation of services. Saved for exemptions for a period of 30 days. |
| Usage Information | According to applicable laws. |
| Technical Information | For as long as needed to provide and improve our Services. |
Notwithstanding the above, in some circumstances we may retain the information we collect for longer periods, for example, when we are required to do so in accordance with legal, tax and accounting requirements.
In addition, we may also retain your Personal Data for longer periods if we reasonably believe, at our discretion, that we need to obtain an accurate record of your correspondence or any dealing with us, for example, in the event of any complaints, all in compliance with applicable laws.
How We Protect Data
We use security techniques to prevent your information from being accessed without authorization, improperly used or disclosed, unlawfully destructed, or accidentally lost.
If you believe that your privacy was treated not in accordance with this Privacy Policy, or if you have a reasonable concern that any person attempted to abuse our Service, please contact us at: [email protected]
Further, in the event of a security incident, in which we discover your Personal Data may be at risk, we will take reasonable efforts to notify you and the applicable authority (if required, subject to applicable laws).
User Choices And Controls
You may opt out of the personalized use of your data collection and sharing process related to our Site or Advertising Service, as detailed below.
Options To Opt Out:
- Mobile opt-out: If you use an Android device and you don’t agree to our Privacy Policy, please uninstall our app.
User Rights
Data protection and privacy laws provide you with the ability to exercise certain rights regarding your Personal Data that we hold (which might be different in each jurisdiction), such as:
- Right to access your Personal Data
- Right of rectification
- Right to erasure of your Personal Data
- Right to restrict processing of your Personal Data
- Right to object to processing of your Personal Data
- Right to data portability
- Right to file a complaint to a supervisory authority (if you are an EEA resident)
- Right to withdraw consent
If you are a California resident, please send us an email for further clarification.
If you wish to exercise any or all of the above rights, please send an email to our Data Protection Officer at: [email protected]
Where we are not able to provide you with the information for which you have asked, we will endeavor to explain the reasoning for this and inform you of your rights, where and if they are applicable, including the right to complain to the supervisory authority (when applicable, for EEA residents).
We reserve the right to ask for reasonable evidence to verify your identity before we provide you with any such information in accordance with applicable law. In addition, the process of locating and deleting the data may take up to one (1) month (following the receipt of the validation proof we require), in accordance with applicable law.
Data privacy and related laws in your jurisdiction may provide you with different or additional rights related to the data we collect from you, which may also apply.
Changes To This Privacy Policy
This Privacy Policy may change from time to time and we will post the amended terms on the Site and make reasonable efforts to notify you by email of major changes. The last revision will be reflected in the “Last Updated” date above.
Amended terms will take effect immediately, or, in certain cases as of a specific date, as will be specified in the Privacy Policy. Hence, you should review the Privacy Policy periodically to remain informed of any changes. You agree to accept the posting of a revised Privacy Policy as actual notice to you.
Your continued use of our Mobile App after any changes to this Privacy Policy have been posted as of the “Last Updated” date above signifies your acceptance of those changes. If you do not agree to the revised Privacy Policy, please refrain from using our Site or Services and contact us by sending an email to: [email protected]
International Transfer Of Data
We may store or process your information in the EU or in other countries. If you are a resident of the EEA, we will take appropriate measures to ensure that your information receives an adequate level of data protection upon its transfer outside of the EEA.
If you are a resident of a jurisdiction where the transfer of your personal data requires your consent, then your consent to this Privacy Policy includes your express consent for such transfer of your data.
Children Privacy Online
You represent and warrant that: (i) if you are located in the US (except California), you are at least 13 years of age; (ii) if you are located in the EU, you are at least 16 years of age; (iii) if you are a resident of any other jurisdiction, you are above the age defined as “child” under applicable laws (collectively “Child” or “Children”); and (iv) you are of legal competence to enter into this Privacy Policy.
If you are under 18, please be sure to read the terms of this Privacy Policy with your parents or legal guardians. The Site or App are not directed or intended for Children, as defined under applicable law, and we do not knowingly collect or solicit information from Children.
If we become aware that a Child under that age has provided us with Personal Data, we take steps to seek consent from parents or legal guardians. If you are aware that your Child has provided us with Personal Data, please contact us at [email protected].
When applicable, the Company implements measures to comply with applicable Children’s Online Privacy regulations, including the US Children’s Online Privacy Protection Act (“COPPA”). If we become knowledgeable of a user that is considered a Child under applicable laws, we make sure to seek consent from parents and/or legal guardians.
If you become aware or have any reason to believe that a Child has shared any Personal Information with us who was not supposed to do that, please contact us at: [email protected].
Comments And Questions
If you have any comments or questions about our privacy policy, please contact us at: [email protected].